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The Happiness Guarantee


Every product you buy from Sentigrams comes with a Happiness Guarantee.

If you are unhappy with the quality of the print or the frame, or if your item arrives damaged, we will remake and replace your print at no cost to you.  

To start this process, email our Support Team (support@sentigrams.com) within 30 days of receiving your order with the following information:

  • Order number
  • Description of the issue
  • Multiple pictures of the quality issue / damage from different angles 
Our staff will generally reach out to you within 2-3 days of receiving your request to discuss how we're going to make it right.